Refurbished device grading

Device condition without vague descriptions.

Every refurbished listing carries a clear cosmetic grade. All listed devices are functional unless the individual description explicitly says otherwise.

A

Like new

Pristine or near-pristine cosmetic condition, normally with original packaging and complete original or equivalent accessories.

B

Excellent

Very clean condition with no significant screen marks. Original packaging or all accessories may not be present.

C

Good

Fully functional with minor signs of use on the casing. The listing identifies any notable marks and included accessories.

D

Value

Fully functional but with obvious cosmetic wear to casing or screen. Best for buyers who value price and function over appearance.

Warranty

Refurbished devices include the warranty stated on their individual listing, with a minimum 90-day return-to-base warranty unless clearly stated otherwise. Damage, misuse and consumable wear are not covered.

Inspect at collection.

Reservations are for collection from Selby, so you can inspect the exact device, ask questions and confirm that the condition matches your expectations before purchase.

Talk to a technician

Start with what the device is doing.

Book a Selby drop-off or ask the team a question.

Book a repairContact us

One group. More expertise.

Four specialist teams. One joined-up view.

From repairing the technology you rely on to supporting the systems and equipment around your business, HAD-GROUP connects the right expertise in one place.