Terms & conditions
Website, booking and reservation terms.
Key terms for using the HAD-TECH website. Repair and device-sale terms are confirmed with the team as part of the transaction.
Booking requests
An online submission requests a Selby drop-off time. It is not confirmed until the team contacts you. The selected time is for drop-off and does not guarantee completion by a particular time.
Diagnosis and approval
No chargeable repair beyond any agreed inspection is undertaken without approval. Estimates may change if diagnosis reveals additional faults; any material change is discussed first.
Data and device access
Customers are responsible for backing up important data where possible. Do not send passwords or PINs through the website. Any access needed for testing is discussed separately.
Device reservations
A website reservation is a request, not a completed purchase or guaranteed hold. The team confirms availability, the hold period, collection and final terms directly. No payment is taken through this website.
Listing information
We aim to describe grades, condition and specifications accurately. Refurbished devices can show signs of previous use. Customers should inspect the exact device at collection.
Legal review
These website terms are an operational starting point and should be reviewed alongside the organisation’s full customer repair, warranty, returns and sales terms before launch.
Talk to a technician
Start with what the device is doing.
Book a Selby drop-off or ask the team a question.
